Digital Transformation
Digital Transformation
New World Strategies for Tomorrow
The new world order explores a parade of relentless technological advancements and scientific breakthroughs...
The Skills of Tomorrow
The COVID-19 pandemic has sparked widespread anxieties about what lies ahead for the future of humanity and the steps each and every individual community, and country...
Making Yourself Succeed in the COVID-19 Work from Home Model
The unceremonious arrival of the coronavirus (COVID-19) pandemic has meant the start of the ‘20s could have hardly been more ominous...
CX & CRM
CX & CRM
The Unnerving Task of Selecting the Right CRM
The growing need to form closer customer relationships has made CRM one of the more important enterprise investments of recent times. With features and functions...
Customer in the Age of Intelligence
Customers of today demand products and services at the time they want, at the place they want and in the way they want. To get ready to seize this opportunity as well as stay in...
How CRM helps achieve employee efficiency?
The evolving organizational need to become customer-centric and build company-wide customer-serving strategies has led CRM to become a globally accepted phenomenon...
Cloud Communications
Cloud Communications
Cloud Communications – The savior of modern CX
As leading brands begin to leverage customers to bolster their new digital sense, many tactics are in play to set them apart for...
CPaaS Empowering Global Mobility
Few industries move the world quite as literally as logistics and transportation (also known as mobility)....
The Top Business Benefits of investing in Cloud Communications
Global digitisation at scale means a constant array of digital communication touchpoints between organizations, vendors, employees...
AI & Futuristic Technologies
AI & Futuristic Technologies
The Digital Revolution and the Artificial Intelligence Paradigm
Featured in the amazon published book ‘The Ultimate Professional Networker’s Guidebook’ Chapter 22 titled...
The Role of Technology in Africa’s Evolution
The Blockchain revolution has so far been widely acknowledged in the developed world, but it is the developing regions that stand to gain the most from it...
The Role of Cryptocurrency & Virtual Assets in the Future of Finance
Virtual crypto assets could be the ultimate democratizing force in the financial landscape, but it does require crucial understanding of...
