CX & CRM
Customer Intelligence – The Real X-Factor
When delving into intelligence in the customer realm, one peculiar experience always comes to mind. In the fall of 2012 …
Cloud, AI and the Next Generation of Customers
Being a bastion of innovation in the technology space over prolonged periods requires sheer tenacity and prudent investment that few...
SAP’s Customer Experience Re-think
Leading customer experience giants like SAP are striving to achieve the right human-machine intelligence balance. In this Dialogues in Digital episode, Oliver Conze explains the steps that SAP is taking to help...
The Unnerving Task of Selecting the Right CRM
The growing need to form closer customer relationships has made CRM one of the more important enterprise investments of recent times. With features and functions...
Customer in the Age of Intelligence
Customers of today demand products and services at the time they want, at the place they want and in the way they want. To get ready to seize this opportunity as well as stay in...
How CRM helps achieve employee efficiency?
The evolving organizational need to become customer-centric and build company-wide customer-serving strategies has led CRM to become a globally accepted phenomenon...
7 ways Enterprise CRM adds value to a business
Modern enterprise-grade Customer Relationship Management (CRM) tools act as de–facto hubs for the domains of sales, service...
Is CRM the most valuable tool for the modern enterprise?
Customer-intelligence and data-driven decision-making form the backbone of successful relationships with modern consumers in the modern age...
Customer-Centricity: A success recipe for modern business
In the aftermath of the second world war, businesses realized that offerings were being created across the board without any knowledge of the consumers’ tastes and...
How to Keep up With Digital Buyers?
The latest generation of customers continuously challenge the status quo and assume newer ways of buying. This unique podcast highlights...
Customer Intelligence – The Real X-Factor
When delving into intelligence in the customer realm, one peculiar experience always comes to mind. In the fall of 2012 …
Cloud, AI and the Next Generation of Customers
Being a bastion of innovation in the technology space over prolonged periods requires sheer tenacity and prudent investment that few...
SAP’s Customer Experience Re-think
Leading customer experience giants like SAP are striving to achieve the right human-machine intelligence balance. In this Dialogues in Digital episode, Oliver Conze explains the steps that SAP is taking to help...
The Unnerving Task of Selecting the Right CRM
The growing need to form closer customer relationships has made CRM one of the more important enterprise investments of recent times. With features and functions...
Customer in the Age of Intelligence
Customers of today demand products and services at the time they want, at the place they want and in the way they want. To get ready to seize this opportunity as well as stay in...
How CRM helps achieve employee efficiency?
The evolving organizational need to become customer-centric and build company-wide customer-serving strategies has led CRM to become a globally accepted phenomenon...
7 ways Enterprise CRM adds value to a business
Modern enterprise-grade Customer Relationship Management (CRM) tools act as de–facto hubs for the domains of sales, service...
Is CRM the most valuable tool for the modern enterprise?
Customer-intelligence and data-driven decision-making form the backbone of successful relationships with modern consumers in the modern age...
Customer-Centricity: A success recipe for modern business
In the aftermath of the second world war, businesses realized that offerings were being created across the board without any knowledge of the consumers’ tastes and...
How to Keep up With Digital Buyers?
The latest generation of customers continuously challenge the status quo and assume newer ways of buying. This unique podcast highlights...
Customer Intelligence – The Real X-Factor
When delving into intelligence in the customer realm, one peculiar experience always comes to mind. In the fall of 2012 …
Cloud, AI and the Next Generation of Customers
Being a bastion of innovation in the technology space over prolonged periods requires sheer tenacity and prudent investment that few...
SAP’s Customer Experience Re-think
Leading customer experience giants like SAP are striving to achieve the right human-machine intelligence balance. In this Dialogues in Digital episode, Oliver Conze explains the steps that SAP is taking to help...
The Unnerving Task of Selecting the Right CRM
The growing need to form closer customer relationships has made CRM one of the more important enterprise investments of recent times. With features and functions...
Customer in the Age of Intelligence
Customers of today demand products and services at the time they want, at the place they want and in the way they want. To get ready to seize this opportunity as well as stay in...
How CRM helps achieve employee efficiency?
The evolving organizational need to become customer-centric and build company-wide customer-serving strategies has led CRM to become a globally accepted phenomenon...
7 ways Enterprise CRM adds value to a business
Modern enterprise-grade Customer Relationship Management (CRM) tools act as de–facto hubs for the domains of sales, service...
Is CRM the most valuable tool for the modern enterprise?
Customer-intelligence and data-driven decision-making form the backbone of successful relationships with modern consumers in the modern age...
Customer-Centricity: A success recipe for modern business
In the aftermath of the second world war, businesses realized that offerings were being created across the board without any knowledge of the consumers’ tastes and...
How to Keep up With Digital Buyers?
The latest generation of customers continuously challenge the status quo and assume newer ways of buying. This unique podcast highlights...
Our Offerings
We take clients through a comprehensive rethink journey of employee, customer and organization focused initiatives and maps them to the right technology, process and enablement efforts for success, growth and profitability.
Our Offerings
We take clients through a comprehensive rethink journey of employee, customer and organization focused initiatives and maps them to the right technology, process and enablement efforts for success, growth and profitability.
