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Zendesk
How We Partner?
Zendesk is a customer service software that features a support ticketing system. It is the perfect tool to realign your customer service operations with customer expectations, allowing you to engage with your market in a timely, personalized manner. Together with Zendesk, we leverage the power of our services to become the organization your customers expect by providing better experiences and customer service excellence.
How We Partner?
Zendesk is a customer service software that features a support ticketing system. It is the perfect tool to realign your customer service operations with customer expectations, allowing you to engage with your market in a timely, personalized manner. Together with Zendesk, we leverage the power of our services to become the organization your customers expect by providing better experiences and customer service excellence.
Success Story
European Construction Giant Enhances its Customer Focus
A European construction giant engaged TransformX to assist in overcoming their slow market growth across multiple global divisions. Their known challenges included a lack of understanding of the needs of their customers/prospects and knowing if they were using Salesforce (their CRM of choice) optimally to manage the process.
Featured Article
The Unnerving Task of Selecting the Right CRM
The growing need to form closer customer relationships has made CRM one of the more important enterprise investments of recent times. With features and functions that have direct effects on the top and bottom lines of the business, most executives have either made the investment or are in the process of looking at one or upgrading to one. But the process is hardly easy.
Featured Insight
The Unnerving Task of Selecting the Right CRM
The growing need to form closer customer relationships has made CRM one of the more important enterprise investments of recent times. With features and functions that have direct effects on the top and bottom lines of the business, most executives have either made the investment or are in the process of looking at one or upgrading to one. But the process is hardly easy.
