Customers of today demand products and services at the time they want, at the place they want and in the way they want. To get ready to seize this opportunity as well as stay in the competitive realm, organizations need to embrace a customer-centric, digital strategy and set a high bar in customizing the needs for the end consumers. The focus needs to be shifted to creating customer value and reshaping the customer experience. Invited as the keynote for Asia’s coveted Customer Experience event Smart CX, the CEO of TransformX, Javaid Iqbal showcases how organizations need to gear up their act for the next generation of customers with hyper-personalized products and services.
Customers of today demand products and services at the time they want, at the place they want and in the way they want. To get ready to seize this opportunity as well as stay in the competitive realm, organizations need to embrace a customer-centric, digital strategy and set a high bar in customizing the needs for the end consumers. The focus needs to be shifted to creating customer value and reshaping the customer experience. Invited as the keynote for Asia’s coveted Customer Experience event Smart CX, the CEO of TransformX, Javaid Iqbal showcases how organizations need to gear up their act for the next generation of customers with hyper-personalized products and services.
About SmartCX
SmartCX is APAC and EMEA’s premier Customer Experience Conference hosted by CSquare. The conference centers on leveraging best of the breed technology for customer satisfaction aligned with business needs to drive growth and profitability.
Website Link: SmartCX
About SmartCX
SmartCX is APAC and EMEA’s premier Customer Experience Conference hosted by CSquare. The conference centers on leveraging best of the breed technology for customer satisfaction aligned with business needs to drive growth and profitability.
Website Link: SmartCX
